Terms of service
Terms and Conditions
Welcome to BITBIT! Please take a moment to read through our Terms and Conditions carefully before exploring or placing an order on our site. By visiting, browsing, or purchasing from our platform, you agree to be bound by these terms, as well as our Privacy Policy.
Our website is owned and operated by Bitbit.bitbit Souvenir Store, located at the 1st Floor Great North West, Brgy Urbiztondo, San Juan, La Union, Philippines. Throughout the site, the terms “we”, “us”, and “our” refer to Bitbit.bitbit Souvenir Store, while “you” refers to our visitors and valued customers. By engaging with our site and purchasing our customized and handmade souvenirs, you participate in our “Service” and agree to follow these Terms and Conditions.
We kindly ask that you review these terms periodically, as we may update or refine them from time to time to better serve you. Any changes will take effect as soon as they are posted on this page, and your continued enjoyment of our site serves as your acceptance of those updates. If you do not agree with any part of these terms, we kindly ask that you refrain from using our platform.
Our site and its contents are created strictly for your personal, non-commercial use. We reserve the right to modify, adjust, or gently discontinue any aspect of our site or services at our discretion, at any time, without prior notice.
GENERAL CONDITIONS
We reserve the right to decline service to anyone for valid reasons at any time. You acknowledge that while your general order details (excluding payment card information) may pass unencrypted over partner networks to process your order, all credit card and payment processing details are always securely encrypted.
PURCHASE FOR PERSONAL USE ONLY
Our handcrafted souvenirs are designed with care for your personal collection, events, and gift-giving. By placing an order with us, you confirm that your purchase is for personal enjoyment and not intended for commercial resale.
ACCURACY OF THE INFORMATION YOU SUBMIT
To ensure your handmade keepsakes arrive safely and on time, you agree to provide current, complete, and accurate information when placing your order. Please double-check your email address, recipient name, contact number, and shipping details before completing your purchase so that our team can fulfill your order smoothly and reach out if any updates are needed.
SITE CONTENT AND GENERAL INFORMATION
We do our very best to ensure all information on our site is accurate and up to date. However, the details provided here are intended for general reference. Because our offerings evolve, we reserve the right to update our site content whenever necessary, though we are under no obligation to do so continuously. We encourage you to check back periodically for any fresh updates.
MODIFICATIONS TO THE SERVICE, PRODUCTS AND PRICES
Every souvenir at BITBIT is lovingly handmade and customized in limited batches, making each piece unique. Production begins only after payment confirmation is received. Because of the handcrafted and personalized nature of our process, minor variations in shade, texture, shape, or subtle artistic details are natural characteristics of handmade goods rather than flaws.
We try our absolute best to capture true-to-life colors and imagery on our website, though slight variations may occur depending on your screen settings. Prices and product availability may change without prior notice, and we reserve the right to limit quantities or availability on a case-by-case basis.
While we handle each order with utmost care, we cannot be held responsible for unexpected shipping delays, loss, or damage caused by third-party courier services, or for delivery issues arising from incorrect shipping information submitted during checkout.